Warranty Policy
The warranty term of preserved gear pumps is 12 months since the date of manufacturing. The date of pump manufacturing is indicated at the pump identification.
The warranty period of gear pumps is valid for 12 months since their sale date. In case of gear pumps are out of service within the warranty period the claim should be received by the body which sold the pump.
The sale date is indicated in the User Manual which, additionaly to recommendations for mounting and operation, includes a warranty card and an acceptance certificate issued by production control department. Since November, 1, 2005, the User Manual is attached to each pump. The warranty card should be filled in by the selling body.
In case the operating rules and/or storage instructions for a pump have been violated, or it was disassembled, the claims regarding quality are denied.
User Manual. (411 кб)
Axial Piston Hydraulic Motors and Axial Piston Pumps
The manufacturer guarantees that axial piston pumps and motors conform to the requirements of Technical specifications, in case the customer meets the conditions of transportation, storage, mounting and operation.
The warranty assurance of axial piston pumps and motors is valid for 12 months since their putting into operation, or it may be set in the contract between the seller and the buyer.
The warranty doesn’t cover the units which have not been mounted on a main product within 6 months since their delivery date.